@charset "UTF-8";

#content img {
    max-width: 100%;
    display: block;
}

/* ============================================================
UTILITY
============================================================ */
.section-eyebrow {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    font-size: var(--fs-label-sub);
    font-weight: 700;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    color: var(--main-color);
    margin-bottom: 20px;
}
.section-eyebrow::before {
    content: "";
    display: block;
    width: 24px;
    height: 2px;
    background: var(--main-color);
    border-radius: 2px;
}
.section-title {
    font-size: clamp(32px, 4.5vw, 54px);
    font-weight: 700;
    line-height: 1.2;
    color: #222;
    word-break: keep-all;
}
.section-title .highlight {
    color: var(--main-color);
}
.section-desc {
    font-size: clamp(16px, 1.8vw, 20px);
    color: #6b7280;
    line-height: 1.7;
    word-break: keep-all;
}
.title-underline {
    position: relative;
    display: inline-block;
}
.title-underline::after {
    content: "";
    position: absolute;
    bottom: -6px;
    left: 0;
    width: 0;
    height: 3px;
    background: linear-gradient(90deg, var(--main-color), var(--main-color-cyan));
    border-radius: 2px;
    transition: width 0.8s cubic-bezier(0.16, 1, 0.3, 1);
}
.title-underline.animated::after {
    width: 100%;
}

/* ============================================================
HERO SECTION
============================================================ */
.hero-section {
    position: relative;
    display: flex;
    align-items: center;
    background: #0a0e1a;
    overflow: hidden;
}
.hero-bg-grid {
    position: absolute;
    inset: 0;
    background-image:
            linear-gradient(rgba(0, 102, 255, 0.06) 1px, transparent 1px),
            linear-gradient(90deg, rgba(0, 102, 255, 0.06) 1px, transparent 1px);
    background-size: 60px 60px;
    mask-image: radial-gradient(ellipse 80% 80% at 50% 50%, black 40%, transparent 100%);
}
.hero-bg-glow {
    position: absolute;
    top: -20%;
    left: -10%;
    width: 70%;
    height: 70%;
    background: radial-gradient(ellipse, rgba(0, 102, 255, 0.18) 0%, transparent 70%);
    pointer-events: none;
}
.hero-bg-glow2 {
    position: absolute;
    bottom: -20%;
    right: -10%;
    width: 60%;
    height: 60%;
    background: radial-gradient(ellipse, rgba(0, 242, 255, 0.1) 0%, transparent 70%);
    pointer-events: none;
}
.hero-content {
    position: relative;
    z-index: 2;
    width: 100%;
    margin: 0 auto;
    display: grid;
    grid-template-columns: 1fr;
    gap: 20px;
    align-items: center;
}
.hero-text-block {
    max-width: 580px;
}
.hero-badge {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 6px 14px;
    background: rgba(0, 102, 255, 0.15);
    border: 1px solid rgba(0, 102, 255, 0.3);
    border-radius: 100px;
    font-size: 13px;
    font-weight: 600;
    color: var(--main-color-cyan);
    letter-spacing: 0.05em;
    margin-bottom: 28px;
}
.hero-badge::before {
    content: "";
    width: 6px;
    height: 6px;
    background: var(--main-color-cyan);
    border-radius: 50%;
    box-shadow: 0 0 8px var(--main-color-cyan);
    animation: pulse 2s infinite;
}
@keyframes pulse {
    0%,
    100% {
        opacity: 1;
        transform: scale(1);
    }
    50% {
        opacity: 0.6;
        transform: scale(1.3);
    }
}
.hero-h1 {
    font-size: clamp(36px, 5vw, 64px);
    font-weight: 800;
    line-height: 1.15;
    color: #fff;
    margin-bottom: 24px;
    word-break: keep-all;
}
.hero-h1 .accent {
    background: linear-gradient(135deg, var(--main-color), var(--main-color-cyan));
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
}
.hero-sub {
    font-size: clamp(16px, 1.8vw, 20px);
    color: rgba(255, 255, 255, 0.65);
    line-height: 1.7;
    margin-bottom: 40px;
    word-break: keep-all;
}
.hero-actions {
    display: flex;
    align-items: center;
    gap: 16px;
    flex-wrap: wrap;
}
.btn-primary {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 14px 28px;
    font-size: 16px;
    font-weight: 700;
    color: #fff;
    background: var(--main-color);
    border-radius: 10px;
    transition:
            background 0.2s,
            transform 0.2s,
            box-shadow 0.2s;
    position: relative;
    overflow: hidden;
}
.btn-primary::after {
    content: "";
    position: absolute;
    inset: 0;
    background: linear-gradient(135deg, rgba(255, 255, 255, 0.15), transparent);
    transition: opacity 0.2s;
}
.btn-primary:hover {
    background: #0052cc;
    transform: translateY(-2px);
    box-shadow: 0 8px 24px rgba(0, 102, 255, 0.4);
}
.btn-primary:hover::after {
    opacity: 1;
}
.btn-primary .arrow {transition: transform 0.2s cubic-bezier(0.16, 1, 0.3, 1);}
.btn-primary:hover .arrow {
    transform: translateX(4px);
}

.btn-secondary {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 14px 28px;
    font-size: 16px;
    font-weight: 600;
    color: rgba(255, 255, 255, 0.85);
    border: 1px solid rgba(255, 255, 255, 0.2);
    border-radius: 10px;
    transition:
            color 0.2s,
            border-color 0.2s,
            background 0.2s;
}
.btn-secondary:hover {
    color: #fff;
    border-color: rgba(255, 255, 255, 0.5);
    background: rgba(255, 255, 255, 0.05);
}

.hero-visual {
    position: relative;
}
.hero-stats-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    grid-auto-rows: 1fr;
    gap: 16px;
}
.hero-stat-card {
    text-align:center;
    background: rgba(255, 255, 255, 0.05);
    border: 1px solid rgba(255, 255, 255, 0.1);
    border-radius: 16px;
    padding: 24px;
    transition:
            background 0.3s,
            border-color 0.3s;
}
.hero-stat-card:hover {
    background: rgba(0, 102, 255, 0.1);
    border-color: rgba(0, 102, 255, 0.3);
}
.hero-stat-card.featured {
    background: rgba(0, 102, 255, 0.12);
    border-color: rgba(0, 102, 255, 0.25);
}
.stat-icon {
    width: 40px;
    height: 40px;
    background: rgba(0, 102, 255, 0.2);
    border-radius: 8px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin:0 auto 12px auto;
}
.stat-icon svg {
    width: 26px;
    height: 26px;
}
.stat-label {
    font-size: var(--fs-desc-sub);
    font-weight: 600;
    color: rgba(255, 255, 255, 0.5);
    letter-spacing: 0.05em;
    text-transform: uppercase;
    margin-bottom: 8px;
}
.stat-value {
    font-size: var(--fs-label);
    font-weight: 700;
    color: var(--main-color-cyan);
    line-height: 1.1;
    letter-spacing: -0.03em;
}
.stat-value .unit {
    font-weight: 600;
    margin-left: 4px;
}
.stat-desc {
    font-size: var(--fs-desc-sub);
    color: rgba(255, 255, 255, 0.5);
    margin-top: 6px;
}

/* ============================================================
SECTION 2 — 품질팀은 무엇을 하는가
============================================================ */
.sec-what {
    background: #fff;
}
.quality-cards-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 24px;
}
.quality-card {
    text-align: center;
    background: #fff;
    border: 1px solid #e5e7eb;
    border-radius: 20px;
    padding: 36px 28px;
    position: relative;
    overflow: hidden;
    transition:transform 0.35s cubic-bezier(0.16, 1, 0.3, 1),
    border-color 0.35s;
}
.quality-card::before {
    content: "";
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 3px;
    background: linear-gradient(90deg, var(--main-color), var(--main-color-cyan));
    transform: scaleX(0);
    transform-origin: left;
    transition: transform 0.4s cubic-bezier(0.16, 1, 0.3, 1);
}
.quality-card:hover {
    transform: translateY(-8px);
    box-shadow: 0 20px 48px rgba(0, 102, 255, 0.12);
    border-color: rgba(0, 102, 255, 0.2);
}
.quality-card:hover::before {
    transform: scaleX(1);
}
.card-num {
    font-weight: 700;
    color: var(--main-color);
    letter-spacing: 0.1em;
    margin-bottom: 20px;
    opacity: 0.7;
}
.card-icon-wrap {
    width: 80px;
    height: 80px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 20px auto;
    transition: transform 0.35s cubic-bezier(0.16, 1, 0.3, 1);
}
.quality-card:hover .card-icon-wrap {
    transform: translateY(-4px) scale(1.05);
}
.card-icon-wrap img {
    width: 80px;
    height: 80px;
    object-fit: contain;
}
.card-title {
    font-size: var(--fs-label-sub);
    margin-bottom:1rem;
    font-weight: 700;
    color: #222;
    line-height: 1.3;
    letter-spacing: -0.02em;
}
.card-body {
    font-size: var(--fs-desc-sub);
    color: #9ca3af;
    line-height: 1.65;
    word-break: keep-all;
}

/* ============================================================
SECTION 3 — 데이터 기반 4대 관리영역
============================================================ */
.sec-four-areas {
    background: #f6f8fc;
}
.area-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 80px;
    align-items: center;
    margin-bottom: clamp(80px, 10vw, 120px);
}
.area-row:last-child {
    margin-bottom: 0;
}
.area-row.reverse {
    direction: rtl;
}
.area-row.reverse > * {
    direction: ltr;
}

.area-image-wrap {
    position: relative;
    border-radius: 20px;
    overflow: hidden;
    aspect-ratio: 16 / 9;
    background: #111827;
}
.area-image-placeholder {
    width: 100%;
    height: 100%;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 16px;
    background: linear-gradient(135deg, #111827 0%, #1e2a3a 100%);
    transition: transform 0.6s cubic-bezier(0.16, 1, 0.3, 1);
}
.area-image-wrap:hover .area-image-placeholder {
    transform: scale(1.03);
}
.area-img-icon {
    width: 64px;
    height: 64px;
    background: rgba(0, 102, 255, 0.15);
    border-radius: 16px;
    display: flex;
    align-items: center;
    justify-content: center;
    border: 1px solid rgba(0, 102, 255, 0.25);
}
.area-img-icon svg {
    width: 32px;
    height: 32px;
}
.area-img-label {
    font-size: 14px;
    font-weight: 600;
    color: rgba(255, 255, 255, 0.4);
    letter-spacing: 0.05em;
}
.area-image-overlay {
    position: absolute;
    inset: 0;
    background: linear-gradient(135deg, rgba(0, 102, 255, 0.15), transparent 60%);
    pointer-events: none;
}
.area-num-badge {
    position: absolute;
    top: 20px;
    left: 20px;
    font-size: 13px;
    font-weight: 700;
    color: var(--main-color-cyan);
    background: rgba(10, 14, 26, 0.7);
    border: 1px solid rgba(0, 242, 255, 0.2);
    padding: 5px 12px;
    border-radius: 100px;
    letter-spacing: 0.08em;
    backdrop-filter: blur(4px);
}

.area-number {
    font-weight: 700;
    color: var(--main-color);
    letter-spacing: 0.12em;
    text-transform: uppercase;
    margin-bottom: 16px;
}
.area-title {
    font-size: var(--fs-label);
    font-weight: 700;
    color: #222;
    line-height: 1.25;
    letter-spacing: -0.02em;
}
.area-desc {
    font-size: var(--fs-desc-sub);
    color: #374151;
    margin-bottom: 28px;
    word-break: keep-all;
}
.area-tags {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-bottom: 20px;
}
.area-tag {
    padding: 5px 12px;
    font-size: 15px;
    font-weight: 600;
    color: var(--main-color);
    background: rgba(0, 102, 255, 0.08);
    border: 1px solid rgba(0, 102, 255, 0.15);
    border-radius: 100px;
    transition:
            background 0.2s,
            border-color 0.2s;
}
.area-tag:hover {
    background: rgba(0, 102, 255, 0.14);
    border-color: rgba(0, 102, 255, 0.3);
}
.area-tool {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    font-weight: 500;
    color: #9ca3af;
}
.area-tool svg {
    width: 14px;
    height: 14px;
}
.area-tool .tool-name {
    color: #374151;
    font-weight: 700;
}

/* ============================================================
SECTION 4 — 이슈 대응 체계
============================================================ */
.sec-issue {
    background: #fff;
    position: relative;
    overflow: hidden;
}
.channel-arrow {
    display: flex;
    align-items: center;
    justify-content: center;
    color: #c0c8d8;
    flex-shrink: 0;
}
.channel-arrow svg {
    width: 24px;
    height: 24px;
    transition: transform 0.3s;
}
.issue-channels-grid {
    display: grid;
    grid-template-columns: 1fr auto 1fr auto 1fr;
    gap: 24px;
    align-items: start;
    margin-bottom: 80px;
}
.issue-channels-grid .channel-arrow {
    align-self: center;
    margin-top: 40px;
}
.issue-channel-card {
    min-height:300px;
    background: #fff;
    border: 1px solid #e5e7eb;
    border-radius: 20px;
    padding: 40px 32px;
    position: relative;
    overflow: hidden;
    transition:transform 0.35s cubic-bezier(0.16, 1, 0.3, 1),
    border-color 0.35s;
}
.issue-channel-card::after {
    content: "";
    position: absolute;
    bottom: 0;
    left: 0;
    right: 0;
    height: 3px;
    background: linear-gradient(90deg, var(--main-color), var(--main-color-cyan));
    transform: scaleX(0);
    transform-origin: left;
    transition: transform 0.4s cubic-bezier(0.16, 1, 0.3, 1);
}
.issue-channel-card:hover {
    transform: translateY(-8px);
    box-shadow: 0 20px 48px rgba(0, 102, 255, 0.1);
    border-color: rgba(0, 102, 255, 0.2);
}
.issue-channel-card:hover::after {
    transform: scaleX(1);
}
.channel-step {
    font-weight: 700;
    color: var(--main-color);
    letter-spacing: 0.1em;
    text-transform: uppercase;
    margin-bottom: 16px;
    opacity: 0.7;
}
.channel-icon {
    width: 48px;
    height: 48px;
    background: rgba(0, 102, 255, 0.08);
    border-radius: 12px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin-bottom: 20px;
    border: 1px solid rgba(0, 102, 255, 0.1);
    transition: background 0.3s;
}
.issue-channel-card:hover .channel-icon {
    background: rgba(0, 102, 255, 0.15);
}
.channel-icon svg {
    width: 22px;
    height: 22px;
}
.channel-title {
    font-size: var(--fs-label-sub);
    font-weight: 800;
    color: #222;
    letter-spacing: -0.02em;
}
.channel-desc {
    font-size: var(--fs-desc-sub);
    color: #9ca3af;
    line-height: 1.65;
    margin-bottom: 20px;
    word-break: keep-all;
}
.channel-tags {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
}
.channel-tag {
    padding: 4px 10px;
    font-weight: 500;
    color: #6b7280;
    background: #f6f8fc;
    border-radius: 100px;
}

.voc-highlight-box {
    background: linear-gradient(135deg, #0a0e1a 0%, #0d1528 100%);
    border-radius: 20px;
    padding: clamp(32px, 5vw, 56px);
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 40px;
    position: relative;
    overflow: hidden;
}
.voc-highlight-box::before {
    content: "";
    position: absolute;
    top: -50%;
    right: -10%;
    width: 400px;
    height: 400px;
    background: radial-gradient(ellipse, rgba(0, 242, 255, 0.08) 0%, transparent 70%);
    pointer-events: none;
}
.voc-text {
    flex: 1;
}
.voc-eyebrow {
    font-weight: 700;
    color: var(--main-color-cyan);
    letter-spacing: 0.1em;
    text-transform: uppercase;
    margin-bottom: 16px;
}
.voc-title {
    font-size: var(--fs-label-sub);
    font-weight: 700;
    color: #fff;
    line-height: 1.3;
    margin-bottom: 12px;
    word-break: keep-all;
}
.voc-desc {
    font-size: var(--fs-desc-sub);
    color: rgba(255, 255, 255, 0.6);
    line-height: 1.65;
    word-break: keep-all;
}
.btn-voc {
    flex-shrink: 0;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 14px 28px;
    font-size: 15px;
    font-weight: 700;
    color: #0a0e1a;
    background: var(--main-color-cyan);
    border-radius: 10px;
    transition:
            background 0.2s,
            transform 0.2s,
            box-shadow 0.2s;
    white-space: nowrap;
    border:none;
}
.btn-voc:hover {
    background: #00d4e0;
    transform: translateY(-2px);
    box-shadow: 0 8px 24px rgba(0, 242, 255, 0.35);
}
.btn-voc .arrow {transition: transform 0.2s cubic-bezier(0.16, 1, 0.3, 1);}
.btn-voc:hover .arrow {
    transform: translateX(4px);
}

/* ============================================================
SECTION 5 — 오배송 예방·처리 (DARK)
============================================================ */
.sec-misdelivery {
    background: #0a0e1a;
    position: relative;
    overflow: hidden;
}
.sec-misdelivery::before {
    content: "";
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 1px;
    background: linear-gradient(90deg, transparent, rgba(0, 242, 255, 0.4), transparent);
}
.sec-misdelivery::after {
    content: "";
    position: absolute;
    bottom: 0;
    left: 0;
    right: 0;
    height: 1px;
    background: linear-gradient(90deg, transparent, rgba(0, 102, 255, 0.4), transparent);
}
.misdelivery-bg-glow {
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    width: 800px;
    height: 400px;
    background: radial-gradient(ellipse, rgba(0, 102, 255, 0.12) 0%, transparent 70%);
    pointer-events: none;
}
.sec-misdelivery .section-eyebrow {
    color: var(--main-color-cyan);
}
.sec-misdelivery .section-eyebrow::before {
    background: var(--main-color-cyan);
}
.sec-misdelivery .section-title {
    color: #fff;
}
.sec-misdelivery .section-desc {
    color: rgba(255, 255, 255, 0.6);
}

.prevent-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 24px;
    margin-bottom: 60px;
}
.prevent-card {
    text-align: center;
    background: rgba(255, 255, 255, 0.04);
    border: 1px solid rgba(255, 255, 255, 0.08);
    border-radius: 20px;
    padding: 36px 28px;
    position: relative;
    overflow: hidden;
    transition:transform 0.35s cubic-bezier(0.16, 1, 0.3, 1),
    border-color 0.35s,
    background 0.35s;
}
.prevent-card::before {
    content: "";
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 2px;
    background: linear-gradient(90deg, var(--main-color), var(--main-color-cyan));
    transform: scaleX(0);
    transform-origin: left;
    transition: transform 0.4s cubic-bezier(0.16, 1, 0.3, 1);
}
.prevent-card:hover {
    transform: translateY(-8px);
    background: rgba(0, 102, 255, 0.08);
    border-color: rgba(0, 102, 255, 0.25);
    box-shadow:
            0 20px 48px rgba(0, 0, 0, 0.4),
            0 0 0 1px rgba(0, 102, 255, 0.15);
}
.prevent-card:hover::before {
    transform: scaleX(1);
}
.prevent-num {
    font-weight: 700;
    color: var(--main-color-cyan);
    letter-spacing: 0.12em;
    text-transform: uppercase;
    margin-bottom: 20px;
    opacity: 0.8;
}
.prevent-icon {
    width: 52px;
    height: 52px;
    background: rgba(0, 102, 255, 0.15);
    border-radius: 14px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 20px auto;
    border: 1px solid rgba(0, 102, 255, 0.2);
    transition:
            background 0.3s,
            box-shadow 0.3s;
}
.prevent-card:hover .prevent-icon {
    background: rgba(0, 102, 255, 0.25);
    box-shadow: 0 0 20px rgba(0, 242, 255, 0.2);
}
.prevent-icon svg {
    width: 24px;
    height: 24px;
}
.prevent-title {
    font-size: var(--fs-label-sub);
    font-weight: 700;
    color: #fff;
    margin-bottom: 12px;
}
.prevent-desc {
    font-size: var(--fs-desc-sub);
    color: rgba(255, 255, 255, 0.55);
    line-height: 1.65;
    word-break: keep-all;
}

.process-flow {
    background: rgba(255, 255, 255, 0.03);
    border: 1px solid rgba(255, 255, 255, 0.08);
    border-radius: 20px;
    padding: clamp(32px, 5vw, 48px);
    margin-bottom: 40px;
}
.process-flow-title {
    font-size: var(--fs-label);
    font-weight: 700;
    color: #fff;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    margin-bottom: 32px;
    text-align: center;
}
.process-steps {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0;
    flex-wrap: wrap;
}
.process-step {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 10px;
    flex: 1;
    min-width: 120px;
}
.step-circle {
    width: 56px;
    height: 56px;
    background: rgba(0, 102, 255, 0.15);
    border: 1px solid rgba(0, 102, 255, 0.3);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 18px;
    font-weight: 800;
    color: #00f2ff;
    transition:
            background 0.3s,
            box-shadow 0.3s;
}
.process-step:hover .step-circle {
    background: rgba(0, 102, 255, 0.3);
    box-shadow: 0 0 20px rgba(0, 102, 255, 0.3);
}
.step-circle svg {
    display: none;
}
.step-label {
    font-size: var(--fs-desc-sub);
    font-weight: 600;
    color: #fff;
    text-align: center;
}
.step-arrow {
    display: flex;
    align-items: center;
    padding: 0 8px;
    margin-top: -20px;
    color: rgba(0, 242, 255, 0.4);
}
.step-arrow svg {
    width: 20px;
    height: 20px;
}

.misdelivery-footer-text {
    text-align: center;
    font-size: 18px;
    color: rgba(255, 255, 255, 0.45);
    line-height: 1.7;
    margin: 0 auto;
    word-break: keep-all;
}
.misdelivery-footer-text strong {
    color: rgba(255, 255, 255, 0.9);
    font-weight:700;
}

/* ============================================================
SECTION 6 — 고객 만족도 관리
============================================================ */
.sec-satisfaction {
    background: #f6f8fc;
}
.satisfaction-layout {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 80px;
    align-items: stretch;
}
.satisfaction-loop {
    display: flex;
    flex-direction: column;
    gap: 16px;
}
.loop-step {
    display: flex;
    align-items: flex-start;
    gap: 16px;
    padding: 20px;
    background: #fff;
    border-radius: 14px;
    border: 1px solid #e5e7eb;
    transition:transform 0.3s cubic-bezier(0.16, 1, 0.3, 1),
    border-color 0.3s;
}
.loop-step:hover {
    transform: translateX(6px);
    box-shadow: 0 8px 24px rgba(0, 102, 255, 0.08);
    border-color: rgba(0, 102, 255, 0.2);
}
.loop-step-num {
    flex-shrink: 0;
    width: 32px;
    height: 32px;
    background: var(--main-color);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 13px;
    font-weight: 700;
    color: #fff;
}
.loop-step-text strong {
    display: block;
    font-size: var(--fs-label-sub);
    font-weight: 700;
    color: #222;
}
.loop-step-text span {
    font-size: var(--fs-desc-sub);
    color: #6b7280;
}

.satisfaction-items {
    display: grid;
    grid-template-columns: 1fr 1fr;
    grid-auto-rows: 1fr;
    gap: 12px;
    height: 100%;
    align-content: stretch;
}
.satisfaction-item {
    background: linear-gradient(135deg, #e8f4ff 0%, #f0faff 60%, #e0f5ff 100%);
    border: 1px solid rgba(0, 153, 255, 0.18);
    border-radius: 14px;
    padding: 20px;
    position: relative;
    overflow: hidden;
}
.satisfaction-item.full-width {
    grid-column: 1 / -1;
}
.sat-icon {
    display: none;
}
.sat-title {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: var(--fs-label-sub);
    font-weight: 700;
    color: #222;
    letter-spacing: -0.02em;
    margin-bottom: 6px;
}
.sat-desc {
    font-size: var(--fs-desc-sub);
    color: #6b7280;
    line-height: 1.6;
}

/* ============================================================
SECTION 7 — FMR 월간 리포트
============================================================ */
.sec-fmr {
    background: #fff;
}
.fmr-layout {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 80px;
    align-items: center;
}
.fmr-visual {
    background: linear-gradient(135deg, #0d1528 0%, #1a2540 100%);
    border-radius: 20px;
    padding: 40px;
    border: 1px solid rgba(255, 255, 255, 0.06);
    position: relative;
    overflow: hidden;
}
.fmr-visual::before {
    content: "";
    position: absolute;
    top: -30%;
    right: -20%;
    width: 300px;
    height: 300px;
    background: radial-gradient(ellipse, rgba(0, 102, 255, 0.15) 0%, transparent 70%);
}
.fmr-report-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 24px;
}
.fmr-badge {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 5px 12px;
    background: rgba(0, 242, 255, 0.1);
    border: 1px solid rgba(0, 242, 255, 0.2);
    border-radius: 100px;
    font-size: 12px;
    font-weight: 700;
    color: var(--main-color-cyan);
    letter-spacing: 0.06em;
}
.fmr-date {
    font-size: 12px;
    color: rgba(255, 255, 255, 0.35);
}
.fmr-title-block {
    margin-bottom: 28px;
}
.fmr-report-title {
    font-size: 20px;
    font-weight: 700;
    color: #fff;
    margin-bottom: 6px;
}
.fmr-report-sub {
    font-size: 13px;
    color: rgba(255, 255, 255, 0.45);
}
.fmr-metrics {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 12px;
}
.fmr-metric {
    background: rgba(255, 255, 255, 0.05);
    border-radius: 12px;
    padding: 16px;
    text-align: center;
}
.fmr-metric-val {
    font-size: 22px;
    font-weight: 800;
    color: #fff;
    margin-bottom: 4px;
}
.fmr-metric-val .unit {
    font-size: 0.6em;
    color: var(--main-color-cyan);
}
.fmr-metric-label {
    font-size: 11px;
    color: rgba(255, 255, 255, 0.4);
    font-weight: 600;
}

.fmr-text {
    max-width: 480px;
}
.fmr-text h3 {
    font-size: clamp(22px, 2.5vw, 32px);
    font-weight: 800;
    color: #222;
    line-height: 1.25;
    margin-bottom: 18px;
    letter-spacing: -0.02em;
}
.fmr-text .fmr-desc {
    font-size: var(--fs-desc-sub);
    color: var(--gray);
    line-height: 1.75;
    word-break: keep-all;
    margin-bottom: 28px;
}
.fmr-features {
    display: flex;
    flex-direction: column;
    gap: 16px;
    margin-top: 32px;
}
.fmr-features-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}
.fmr-feature {
    display: flex;
    align-items: flex-start;
    gap: 16px;
    padding: 16px 20px;
    background: #f6f8fc;
    border-radius: 14px;
    border: 1px solid #e5e7eb;
    cursor: pointer;
    transition: background 0.2s, border-color 0.2s, box-shadow 0.2s;
}
.fmr-feature:hover {
    background: #eef3ff;
    border-color: rgba(0, 102, 255, 0.4);
}
.fmr-feature.active {
    background: #fff;
    border-color: rgba(0, 102, 255, 0.2);
    box-shadow: 0 4px 16px rgba(0, 102, 255, 0.1);
}
.fmr-feature.active .fmr-feature-text strong {
    color: #0066FF;
}
.fmr-feature-icon {
    flex-shrink: 0;
    width: 40px;
    height: 40px;
    background: rgba(0, 102, 255, 0.1);
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
}
.fmr-feature-icon svg {
    width: 18px;
    height: 18px;
}
.fmr-feature-text strong {
    display: block;
    font-size: var(--fs-label-sub);
    font-weight: 700;
    color: #222;
}
.fmr-feature-text span {
    color: #6b7280;
    font-size: var(--fs-desc-sub);
}

/* ============================================================
VOC MODAL
============================================================ */
.modal-overlay {
    position: fixed;
    inset: 0;
    z-index: 9000;
    background: rgba(0, 0, 0, 0.7);
    backdrop-filter: blur(6px);
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 20px;
    opacity: 0;
    pointer-events: none;
    transition: opacity 0.25s;
}
.modal-overlay.open {
    opacity: 1;
    pointer-events: all;
}
.modal-box {
    background: #fff;
    border-radius: 24px;
    padding: clamp(20px, 5vw, 30px);
    max-width: 560px;
    width: 100%;
    position: relative;
    transform: scale(0.92);
    transition: transform 0.25s cubic-bezier(0.16, 1, 0.3, 1);
    max-height: 80vh;
    overflow-y: auto;
}
.modal-box::-webkit-scrollbar {width:4px;}
.modal-box::-webkit-scrollbar-track {background:transparent;}
.modal-box::-webkit-scrollbar-thumb {background:#DADEE3;border-radius:4px;}
.modal-overlay.open .modal-box {
    transform: scale(1);
}
.modal-close {
    position: absolute;
    top: 20px;
    right: 20px;
    width: 36px;
    height: 36px;
    background: #f6f8fc;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background 0.2s;
    border:none;
}
.modal-close:hover {
    background: #e5e7eb;
}
.modal-close svg {
    width: 16px;
    height: 16px;
}
.modal-eyebrow {
    font-size: 12px;
    font-weight: 700;
    color: var(--main-color);
    letter-spacing: 0.1em;
    text-transform: uppercase;
    margin-bottom: 12px;
}
.modal-title {
    font-size: 26px;
    font-weight: 700;
    color: #222;
    line-height: 1.3;
    margin-bottom:1rem;
}
.modal-subtitle {
    font-size: 18px;
    color: #6b7280;
    margin-bottom: 32px;
    line-height: 1.6;
    word-break: keep-all;
}
.modal-divider {
    height: 1px;
    background: #e5e7eb;
    margin-bottom: 28px;
}
.modal-section-title {
    font-size: 13px;
    font-weight: 700;
    color: #9ca3af;
    text-transform: uppercase;
    margin-bottom: 16px;
}
.modal-items {
    display: flex;
    flex-direction: column;
    gap: 12px;
    margin-bottom: 28px;
}
.modal-item {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    padding: 16px;
    background: #f6f8fc;
    border-radius: 12px;
}
.modal-item-icon {
    display: none;
}
.modal-item-text strong {
    display: block;
    font-size: 16px;
    font-weight: 800;
    color: #222;
    margin-bottom: 4px;
    letter-spacing: -0.02em;
}
.modal-item-text span {
    font-size: 15px;
    color: #6b7280;
    line-height: 1.5;
    word-break: keep-all;
}
.modal-process {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 28px;
    flex-wrap: wrap;
}
.modal-process-step {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 8px 14px;
    background: rgba(0, 102, 255, 0.08);
    border-radius: 100px;
    font-size: 13px;
    font-weight: 600;
    color: var(--main-color);
}
.modal-process-arrow {
    color: #9ca3af;
    font-size: 16px;
}
.modal-footer-text {
    font-size: 16px;
    color: #6b7280;
    line-height: 1.65;
    padding: 16px;
    background: rgba(0, 102, 255, 0.04);
    border-radius: 12px;
    border-left: 3px solid var(--main-color);
    word-break: keep-all;
}

/* ============================================================
MOBILE RESPONSIVE
============================================================ */
@media (max-width: 1024px) {
    .header-nav {
        display: none;
    }
    .mobile-menu-btn {
        display: flex;
    }
    .hero-content {
        grid-template-columns: 1fr;
    }
    .quality-cards-grid {
        grid-template-columns: repeat(2, 1fr);
    }
    .area-row {
        grid-template-columns: 1fr;
        gap: 40px;
    }
    .area-row.reverse {
        direction: ltr;
    }
    .issue-channels-grid {
        grid-template-columns: 1fr;
    }
    .issue-channels-grid .channel-arrow svg {
        transform: rotate(90deg);
    }
    .prevent-grid {
        grid-template-columns: 1fr;
    }
    .satisfaction-layout {
        grid-template-columns: 1fr;
        gap: 40px;
        align-items: start;
    }
    .satisfaction-items {
        height: auto;
        grid-auto-rows: auto;
        align-content: start;
    }
    .fmr-layout {
        grid-template-columns: 1fr;
        gap: 40px;
    }
    .voc-highlight-box {
        flex-direction: column;
        text-align: center;
    }
}
@media (max-width: 768px) {
    .quality-cards-grid {
        grid-template-columns: 1fr;
    }
    .hero-stats-grid {
        grid-template-columns: 1fr;
    }
    .hero-h1 {
        font-size: 36px;
    }
    .section-title {
        font-size: 32px;
    }
    .chase-nav-inner {
        padding: 0 20px;
    }
    .header-inner {
        padding: 0 20px;
    }
    .satisfaction-items {
        grid-template-columns: 1fr;
    }
    .fmr-metrics {
        grid-template-columns: repeat(3, 1fr);
    }
    .process-steps {
        gap: 8px;
    }
    .step-arrow {
        display: none;
    }
    .process-step {
        min-width: 80px;
    }
}

@media (max-width: 768px) {
    .fmr-intro {
        grid-template-columns: 1fr !important;
        gap: 32px !important;
    }
}

/* satisfaction 번호 카운터 */
.satisfaction-items {
    counter-reset: sat-counter;
}
.satisfaction-item {
    counter-increment: sat-counter;
}
.sat-title::before {
    content: "0" counter(sat-counter);
    font-size: var(--fs-label-sub);
    font-weight: 700;
    color: var(--main-color);
    letter-spacing: 0.1em;
    opacity: 0.7;
    flex-shrink: 0;
}
.satisfaction-item.full-width .sat-title::before {
    content: "05";
}

/* ============================================================
FMR SLIDER (우측 자동 슬라이더)
============================================================ */
.fmr-layout {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 64px;
    align-items: center;
}
.fmr-slider-wrap {
    display: flex;
    flex-direction: column;
    gap: 0;
}
.fmr-slider {
    overflow: hidden;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.12);
    border: 1px solid #e5e7eb;
}
.fmr-slider-track {
    display: flex;
    transition: transform 0.55s cubic-bezier(0.16, 1, 0.3, 1);
}
.fmr-slider-slide {
    flex-shrink: 0;
    width: 100%;
    height:700px;
}
.fmr-slider-slide img {
    width: 100%;
    display: block;
    object-fit: cover;
    object-position: top;
    background: #f8f9fa;
}
.fmr-slider-progress-bar {
    height: 3px;
    background: #e5e7eb;
    border-radius: 0 0 4px 4px;
    overflow: hidden;
    margin-bottom: 16px;
}
.fmr-slider-progress-fill {
    height: 100%;
    background: linear-gradient(90deg, var(--main-color), var(--main-color-cyan));
    width: 0%;
    transition: width linear;
}
.fmr-slider-dots {
    display: flex;
    gap: 8px;
    align-items: center;
    justify-content: center;
}
.fmr-slider-dot {
    width: 7px;
    height: 7px;
    min-width: 7px;
    min-height: 7px;
    border-radius: 50%;
    background: #e5e7eb;
    cursor: pointer;
    transition:
            background 0.2s,
            transform 0.2s;
    border: none;
    flex-shrink: 0;
    padding: 0;
}
.fmr-slider-dot.active {
    background: var(--main-color);
    transform: scale(1.35);
}
@media (max-width: 1024px) {
    .fmr-layout {
        grid-template-columns: 1fr;
        gap: 40px;
    }

    .issue-channel-card {
        min-height:auto;
    }

    .fmr-text {
        max-width: 100%;
    }

    .fmr-slider-slide {
        height: 600px;
    }
}

@media (max-width: 640px) {
    .fmr-slider-slide {
        height: 300px;
    }
}